Sell smarter, grow Faster
Online Marketplace Management Services
CATALOGING
The very first step of marketplace management is to prepare the catalog. We map the information from product SKUs and incorporate the data provided into a template presented by Marketplace.
IDENTIFY KEYWORDS
We identify and prepare a set of primary keywords that are searched by users. These keywords are based on products listed in the marketplace.
CONTENT OPTIMIZATION
We optimize client content with strategic keywords to boost visibility and product rankings on marketplaces, driving better reach and higher conversions.
GRAPHIC CONTENT
Share your product images, and we’ll optimize them to meet marketplace guidelines—ensuring they’re ready to go live and sell.
TEXT CONTENT
We craft titles, descriptions, and bullet points with precision. Share your product catalog, and we’ll deliver SEO -friendly content that drives traffic, boosts visibility, and captivates customers.
Services we provide at Our Marketplace Management
TECHNICAL ASSISTANCE
Our team of experienced marketplace tech professionals ensures all loopholes are covered and checkboxes are ticked before readying to launch your product.
CUSTOMER Q&A
A positive customer review adds immense value to a brand’s credibility. We undertake customer’s questions and respond with satisfactory answers.
SELLER FEEDBACK
One of the crucial steps in marketplace management is responding to feedback. We respond to Seller’s feedback ensuring communication by the brand to their customers.
FULFILLMENT
Get listed on FBA for faster delivery and higher sales. We optimize Prime listings and manage logistics for seamless order fulfillment, ensuring a superior customer experience.
PAID PROMOTIONS
We cover a range of product ads to brand offer ads to boost your organic reach. We make relevant combos of your products and activate lightning deals, once recommended by Marketplace.
Platforms We Manage
Benefits of Our Marketplace Management
Increased Sales & Revenue
Boost your sales with optimized listings, strategic promotions, and competitive pricing to attract more buyers and maximize revenue.
Improved Product Visibility & Ranking
Enhance product rankings with SEO-driven optimization, digital marketing strategies, and targeted advertising for better exposure and higher conversions
Better Customer Engagement & Retention
Strengthen customer relationships with prompt query resolution, review management, and excellent support to increase loyalty.
Hassle-Free Marketplace Operations
Let our experts handle inventory, pricing, advertising, and order fulfillment while you focus on growing your business.
Higher ROI on Ads & Promotions
Maximize returns with data-driven ad campaigns and targeted promotions to boost conversions at a lower cost.
Real-Time Performance Monitoring
Track marketplace performance with advanced analytics, optimize strategies, and make data-driven decisions for better growth.
Multi-Platform Management
Manage all your e-commerce platforms seamlessly from a single dashboard for efficient and streamlined operations.
Competitive Pricing Strategies
Stay ahead of competitors with dynamic pricing strategies that optimize profitability and enhance market share.
Long-Term Marketplace Optimization in Marketplace Management
At The Adroit, we believe that effective long-term marketplace optimization is crucial for maintaining a sustainable and profitable online presence. As a leading marketplace management agency in India, we offer tailored solutions that help you thrive across multiple platforms. Our comprehensive services are designed to ensure that your business remains competitive and efficient over time, focusing on account health, customer satisfaction, and continuous improvement. We work towards optimizing every aspect of your marketplace operations, from order management to SEO and promotional strategies.
Our marketplace management services include:
Order Defect Rate Management (Under 1%)
We focus on maintaining a low order defect rate to keep your marketplace account in good standing. By continuously monitoring order performance and addressing issues such as cancellations, returns, and defects, we ensure your defect rate stays well under 1%. This improves your credibility with the marketplace platform, and customers see your brand as reliable and trustworthy.
Product Complaints Resolution
We ensure that any product-related complaints are resolved promptly and professionally. Our team works to investigate issues, communicate with customers, and take corrective actions where necessary. We also assist with returns and refunds when required, ensuring a smooth process for both your customers and your brand.
Policy Violations Management
Policy violations can lead to account suspension or penalties, which could affect your sales and business operations. Our experts monitor your marketplace activity to ensure that you are always compliant with platform guidelines. In case of any policy violations, we handle the resolution process and work closely with marketplace teams to get the issue rectified, preventing any long-term consequences for your account health
Late Dispatch Rate Management (Under 4%)
We focus on maintaining a low order defect rate to keep your marketplace account in good standing. By continuously monitoring order performance and addressing issues such as cancellations, returns, and defects, we ensure your defect rate stays well under 1%. This improves your credibility with the marketplace platform, and customers see your brand as reliable and trustworthy.